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Forgot Password

Think you already have an account? Enter your username, e-mail address, or first and last name below, then select Submit to search for the user account. If we locate your account, we will send additional instructions to the email address on file. If you do not receive an email, please contact FACT at 402-920-7001 or errors-fact_client_dev@matrixmaxx.com for assistance.

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402-920-7001

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laboratory practice in cellular therapies

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Debugging Info
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cpu time = 0.350 s
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fields =
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/data/fact/current/generic/themes/shared/dgelements/group
/data/fact/current/generic/themes/shared/dgelements/input
/data/fact/current/generic/themes/shared/mako/login/lostPasswordPO
scrapeAndDrape FRESH stub: http://test.factglobal.org/my-account-forgot-password
dg = ['lostPasswordUser'] | [454]
extra debug info =
queries = 16 queries

Total TimeCountAvg TimeQuery
0.0061 call
0 rows		0.006 INSERT INTO PageRequest SET mxxCreated='2025-05-09 17:40:23',mxxCreatedBy=NULL, PageRequestId=0x2114C300000000, path='forms/UserFormPublic/lostPassword', formName='UserFormPublic', site='www', clientAcronym='FACT', pid='327358', requestNum='1', pageDictSize=NULL, objectId=NULL, templateMethod=NULL, growth=NULL, server='www.fact.maxx.matrixdev.net', dbThreadId='107341', startTime='2025-05-09 17:40:23', sessionId=0x280AD33DEEEB2130, userId=0x0, userName='public', result=NULL, sqltime=NULL, timeTaken=NULL, dictSize=NULL, fields='{}', clientIPAddr='13.58.67.129'
0.0051 call
0 rows		0.005 COMMIT
0.0022 calls
0 rows		0.001 SELECT DISTINCT hex(ClientSetting.ClientSettingId) AS ClientSettingId, ClientSetting.name, ClientSetting.value, ClientSetting.parentClass, hex(ClientSetting.parentId) AS parentId FROM (ClientSetting) WHERE ((ClientSetting.name='recaptcha_site_key' AND ClientSetting.parentClass is null) AND ClientSetting.parentId is null)
0.0022 calls
0 rows		0.001 SELECT DISTINCT hex(ClientSetting.ClientSettingId) AS ClientSettingId, ClientSetting.name, ClientSetting.value, ClientSetting.parentClass, hex(ClientSetting.parentId) AS parentId FROM (ClientSetting) WHERE ((ClientSetting.name='recaptcha_secret_key' AND ClientSetting.parentClass is null) AND ClientSetting.parentId is null)
0.0011 call
1 row		0.001 SELECT DISTINCT hex(ClientSetting.ClientSettingId) AS ClientSettingId, ClientSetting.name, ClientSetting.value, ClientSetting.parentClass, hex(ClientSetting.parentId) AS parentId FROM (ClientSetting) WHERE ((ClientSetting.name='forgotPasswordText' AND ClientSetting.parentClass is null) AND ClientSetting.parentId is null)
0.0015 calls
1 row		0.000 SELECT version from databasemap;
0.0001 call
0 rows		0.000 SELECT DISTINCT hex(Individual.IndividualId) AS IndividualId, Individual.EthnicityId, Individual.firstName, Individual.lastName, Individual.prefix, Individual.suffix, Individual.title, Individual.mxxUpdatedBy, Individual.enteredBy, Individual.gender, Individual.SalaryId, Individual.ssn, Individual.middleInitial, Individual.email, Individual.alternateEmail, Individual.emailFromThirdPartyId, Individual.mxxUpdated, Individual.fax, Individual.homePhone, Individual.workPhone, Individual.secondaryPhone, Individual.mobilePhone, Individual.pager, Individual.IndividualTypeId, Individual.paidDues, hex(Individual.VotingId) AS VotingId, Individual.aliases, Individual.personalStatus, Individual.salutation, Individual.homeFax, Individual.visionsId, Individual.emailSent, Individual.personalBackground, Individual.dontEmail, Individual.preferredMethodOfComm, Individual.mxxCreated, Individual.jobLevel, Individual.publishInDirectory, Individual.individualNum, Individual.birthDay, Individual.ageGroup, Individual.degreeLevel, Individual.maritalStatus, Individual.designations, Individual.yearJoined, Individual.otherJobFunction, Individual.numberOfChildren, Individual.namesOfChildren, Individual.groupAffiliations, Individual.schoolAttended, Individual.SACompanyName, Individual.recordOrigin, Individual.source, Individual.sourceOther, Individual.dontSnailmail, Individual.prospectStatus, Individual.canSpamSet, hex(Individual.mxxCreatedBy) AS mxxCreatedBy, Individual.criticalNotes, Individual.emergencyContact, Individual.signedForms, Individual.affiliatedWithBank, Individual.affiliatedWithOrg, Individual.affiliatedWithOrgName, Individual.affiliatedWithBankName, Individual.inspectionAgencyNumber, Individual.otherProfessionalSocieties, Individual.membershipNumberASBMT, Individual.membershipNumberISCT, Individual.readConfidentialityPolicy, Individual.conflictOfInterests, Individual.medicalLicenseExpiration, Individual.professionalLiabilityUploaded, Individual.professionalHistoryRestrictions, Individual.professionalLiabilityCase, Individual.professionalLiabilityReasonToDeny, Individual.appropriateAffiliation, Individual.affiliationComments, Individual.cellularTherapyWorkshopDate, Individual.cordBloodWorkshopDate, Individual.cellularTherapyTestDate, Individual.cordBloodTestDate, Individual.professionalInspectionWebinarDate, Individual.trainingInspectionWebinarDate, Individual.trainingInspectionDate, Individual.satisfactoryEvaluationReport, Individual.satisfactoryInspectionReport, Individual.isInspectorPending, Individual.accreditationEndDate, Individual.accreditationStartDate, Individual.congresspersonFor, Individual.factWebAssessmentDate, Individual.factWebEventDate, Individual.congressParty, Individual.mailChimpMergeCache, Individual.otherMemberships, Individual.dateCVReceived, Individual.iieCTTestDate, Individual.anniversaryVideoDate, Individual.iecTutorialDate, Individual.accredPortalTrainingDate, Individual.annualComplianceReceived, Individual.medicalLicenseExpDate, Individual.createdOnWWW, Individual.lastCheckedNotifications, Individual.SAIsBoard, Individual.delinquentSince FROM (User, Individual) WHERE Individual.userId=User.UserId AND User.UserId=0x2114C300000001 ORDER BY Individual.lastName, Individual.firstName, Individual.middleInitial
0.0001 call
158 rows		0.000 SELECT * FROM webselect
0.0001 call
1 row		0.000 SELECT * FROM uuid FOR UPDATE
0.0001 call
0 rows		0.000 START TRANSACTION